Berthing Fees Cover: Terms and Conditions
Conditions which apply to the whole policy
1. You must:
(a) keep to the terms and conditions of this policy;
(b) try to prevent anything happening that may cause a claim;
(c) provide everything we ask for, in writing;
(d) give us full details of any claim immediately;
(e) give us any information we need.
2. You must maintain and continue to maintain the insured craft in a seaworthy and reliable condition.
3. The underwriter can cancel this policy at any time as long as the underwriter tells
you at least 14 days beforehand.
4. The underwriter will not pay any claim covered by any other policy, or any claim that would have been covered by any other policy if this policy did not exist.
5. If there is a disagreement about the way we handle a claim that is not resolved
through our internal complaints procedure, you can contact the Financial Ombudsman Service for help.
6. This policy will be governed by English law.
Andy Tomkins
Chief Executive Officer
Amicus Legal Limited
How we can help
To make a claim under your policy, please telephone us on 01206 366500 Monday to
Friday between 9am and 5:30pm. Remember to quote Premier Marinas - Berthing Fees Cover. We will ask you about your claim. At this point we will not be able to tell you whether you are covered or not but we will explain what to do next and send you a claim form for completion and return together with supporting documentation in evidence of your claim.
Completed claim forms and supporting documentation should be sent to:
The Claims Department
Amicus Legal Limited
The Old Exchange,
64 West Stockwell Street,
Colchester,
CO1 1HE
Problems
Amicus and DAS are committed to providing a first class service at all times. A copy of the internal complaint handling procedure for Amicus and DAS is available on request. If a complaint arises, then this should be addressed in the first instance to:
The Operations Manager
Amicus Legal Limited
The Old Exchange,
64 West Stockwell Street,
Colchester,
CO1 1HE
Telephone: 01206 366500
If the complaint is not resolved to your satisfaction, then the matter may be referred to
DAS' Customer Relations Department at their address shown below:
DAS Head and Registered Office is:
DAS Legal Expenses Insurance Company Limited
DAS House,
Quay Side,
Temple Back,
Bristol, BS1 6NH
Registered in England and Wales, number 103274
Website: www.das.co.uk
If you are still not satisfied, you can contact the Insurance Division of the Financial
Ombudsman Service at:
South Quay Plaza,
183 Marsh Wall,
London, E14 9SR
You can also contact them on 0845 080 1800
Website: www.financial-ombudsman.org.uk
(Using this service does not affect your statutory right to take legal action.)
DAS Legal Expenses Insurance Company Limited and Amicus Legal Limited are
authorised and regulated by the Financial Services Authority. DAS is a member of the
Association of British Insurers.
