FAQS
Our Marinas - Brighton
Are there any sailing schools on site?
Plenty. Neilson, SailnetUK and Lagoon Watersports, all operate RYA practical and theory courses for a range of abilities whether it is a case of refreshing old skills, or learning new ones, including boat handling, VHF, or training you on your own boat.
Do boat trips run from the marina?
There is plenty of choice. We have full details in the Brighton Marina Guide and on the website. They range from hour-long trips to the pier and back, to charter vessels, which run longer fishing and diving trips.
Is there a chandlery or yacht equipment store on site?
There is a good selection at the marina, which should be able to cater to all your needs, including yacht rigging, clothing, rope, hardware or anti-foul paint.
Why not check out our website www.boatsandchandlery.com - you can advertise chandlery items that you no longer use for free to our entire customer base - or browse the available items in search of that invaluable second hand spare.
What if something goes wrong with my boat and I need specialist help?
There is a wide selection of contractors on site, including, marine engineers, electronics specialists, painters, shipwrights and riggers. In addition, we have a 60-ton travel hoist, Boat Scrubber and boat shed.
What security measures do you have in place to protect my boat?
We operate 24-hour security patrols, CCTV cameras, and Harbourguard boat monitoring to ensure the highest possible levels of security for your peace of mind.
When can I fill up with fuel?
Red diesel and petrol are available 24 hours a day. During the hours of darkness, please contact the berthing master to make arrangements. We also sell bottled gas for stoves.
Where can I go for a day sail?
Staff at marina reception are always happy to pass on ideas and tips. Dieppe and Le Havre are popular, as well as Newhaven, Beachy Head, and Eastbourne to the east, and Shoreham, Littlehampton, to the west, and perhaps on to the Solent.
Where is the best place to berth my boat?
With more than 1,600 berths, there is a wide choice. Some like the vibrancy of mooring alongside the Waterfront's, others prefer the quieter berths in the inner harbour. We aim to meet your specific requirements, but the location depends on availability, your boat's length, beam and draught.
Our Marinas - Falmouth
Are there contractors on site, or locally, who can help me if I have a problem with my boat?
Yes. We have a fully equipped boatyard on site and a boatshed allowing repairs to be carried out undercover. There is also a 15-ton boatmover, 25-ton mobile crane and a 30-ton travel hoist. Storage ashore is available for up to 12 weeks.
How secure will my boat be?
We have 24-hour security so you can relax knowing your vessel is being well looked after.
What draught of boats can you take?
It all depends on the cycle of the tides. If your vessel has a draught over 6 ft, we recommend you contact the marina reception.
What services are there on the pontoons?
We can provide certain services directly to your berth for a weekly or monthly provision of services fee, subject to availability, connection and use. For further details, contact the marina office. Electricity costs 10p per unit, including VAT at five per cent. Water is free of charge.
What time do you close?
Our friendly and experienced staff are on hand to help 24-hours a day. Call in at our reception or contact our staff on VHF Channel 80.
When can I refuel?
Diesel is available 24-hours a day.
When is the Falmouth Regatta?
Saturday August 11th to Saturday August 18th. Almost every class of boat races and there is lots of onshore entertainment with live music, street entertainment, markets, carnival, and fireworks. Falmouth Classics is the first event held with a fleet of over 150 of the classic sailing boats providing a spectacular sight. There are also races for dinghies, modern keelboats and sports boats.
Where will my craft be berthed, and how much will it cost?
Our staff will allocate a berth depending on your requirements and availability within the marina. The cill across the middle of the marina dries at certain states of the tide, but it is still possible to get out three hours either side of high water. Cost depends on the length of your vessel.
Our Marinas - Gosport
Our Marinas - Port Solent
Our Marinas - Southsea
Our Marinas - Swanwick
Premier Advantage
Can I claim any further discounts?
Boatyard
Premier Advantage membership gives you a 10%discount on any boatyard services at any Premier Marinas-operated boatyard.
Premier Marine Insurance
Premier Berth holders are also entitled to up to 20% discount on Premier Marine Insurance. Click here for a quote now, or call 01743 282 755.
Up to 48% off IPC Magazine Titles - Including Marine Favourites
Premier has negotiated fantastic subscription discounts on IPC magazines. These discounts are offered to our Berth Holders not only on titles such as Yachting Monthly, Yachting World, PBO, Motor Boats Monthly and, Motor Boat and Yachting, but also on magazines such as Country Life, Golf Monthly and, Homes and Gardens.
To claim this offer, they can ring +44 (0) 845 123 1231 and quote code MTJS (lines open 7 days a week 8am - 9pm UK time)
Alternatively, you can visit www.magazinesdirect.com/premier and subscribe online.
Can I move my home berth from one Premier Marina to another, without losing the money I have already paid in fees?
If you wish to move permanently, we will transfer any remaining credit to the new marina, and adjust the fees accordingly. Subject to availability.
How many free visitor nights am I entitled to under the Premier Advantage?
You may berth free for 42 nights throughout the year at any other Premier Marina you wish to visit.
A maximum of 6 nights can be used at any one marina, with the exception of Brighton and Sovereign Harbour Marinas where you will be able to use up to 12 nights at each marina.
Premier annual berth holders may also visit another Premier Marina any day of the week, between 10am and 3pm.
Will you move my boat for me through the locks at Chichester and Port Solent or the automatic tidal gate at Southsea so I can set off as soon as I arrive at my marina?
The Premier Advantage entitles you to three free movements a year - to the fuel bay, lifting bay, or through the lock or automatic tidal gate. At Southsea, there is no restriction on movements. Please give 24-hours notice at all our marinas.
You advertise one of the benefits as “Fuel at Cost" - What does this mean?
We sell red diesel and petrol without the hefty mark-up charged by some other suppliers. By shopping around and buying in bulk, we can pass on the savings to you, just taking into account the costs of purchasing and dispensing it. In addition, berth holders are entitled to open a fuel account so you can "buy now, pay later".
Refer a Friend
« Refer a Friend detailsI have already referred one of my friends to Premier, can I now claim my reward?
No, this offer does not apply retrospectively. Referrals will only be considered if submited through the correct channel - i.e. our online form here
Are there any restrictions on what products or services the credit to any introducers account can be used against?
The credit can be applied against any berthing or boatyard services and for purchases of fuel.
Can I refer my friend who runs a charter boat?
No, the offer does not apply to boats used for commercial purposes. Only boats that are used for private and pleasure purposes. Likewise, existing commercial berth holders cannot benefit from this scheme.
Can I use this in conjunction with any other Premier Offers?
No
Can the incentive be paid in cash?
No, the incentive can only be paid as a credit to the introducers customer account with Premier Marinas and as a discount against the new customers first 12 months berthing fees
Does this offer apply to any other Premier products or services?
No this offer only applies to introductions of friends, by existing 12 month berth holders, that enter into a 12 month berthing contract with Premier
How many friends can I introduce?
You may refer an unlimited number of friends.
How will I know if my friend has become a 12 month berth holder?
We will inform you by your preferred contact method once your friend has become a berth holder with Premier. Your reward will follow shortly.
How will we be rewarded?
Your friend will receive £250 off the price of their 12 month berthing fees, and your customer account will be credited with £250.
I have a friend looking to berth their boat next year, 2010, can we benefit from this offer?
This offer is currently limited to those new customers starting their 12 month berthing contract in 2009. We may decide to extend the offer in due course.
What are the terms and conditions of this offer?
Please click here to see the full terms and conditions
What happens if I introduce a friend without filling out the online form?
This offer only applies to introductions of 12 month berthing customers made using the online process. To qualify for the incentive payment, introductions have to be made using the process on the Premier marinas website.
What happens if you cannot find my friend a berth?
If we are unable to find your friend a berth, for whatever reason, neither you or your friend will receive any incentive payment.
When will we benefit?
Once your friend has signed a 12 month berthing contract and agreed a payment method, you will both be rewarded with £250
Will my friend know that the invitation is from me?
Yes, we will identify you as the person who has made the recommendation in the invitation to your friend.
Wet & dry berthing terms & conditions
Do you have terms & conditions for wet & dry berthing?
Our terms & conditions can be read in the following PDF download Premier Marinas Limited Conditions of Wet and Dry berthing
