Privacy Policy
Privacy Policy
Premier Marinas Limited (we) are committed to protecting and respecting your privacy.
This policy (together with our general website terms of use and terms of use for our Boats and Chandlery website. and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is Premier Marinas Limited of Swanwick Marina, Swanwick, Southampton, Hampshire, SO31 1ZL.
Our nominated representative for the purpose of the Act is Trevor Allen, Company Secretary of Premier Marinas Limited.
Information we may collect from you
We may collect and process the following data about you:
- Information that you provide by filling in forms on our sites http://www.premiermarinas.com and http://www.boatsandchandlery.com (our sites). This includes information provided at the time of registering to use our sites, subscribing to our newsletters, posting material to our Premier Blog, requesting information from us, using our services or requesting further services. We may also ask you for information when you enter a competition or promotion sponsored by Premier Marinas Limited or one of our group companies, and when you report a problem with our sites.
- If you contact us (either online or by telephone), we may keep a record of that correspondence.
- We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
- Details of adverts that you place through our Boast and Chandlery website.
- Details of your visits to our sites including, but not limited to, traffic data, location data, weblogs and other communication data, and the resources that you access.
IP addresses and cookies
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our sites and to deliver a better and more personalised service. They enable us:
- To estimate our audience size and usage pattern.
- To store information about your preferences, and so allow us to customise our sites according to your individual interests.
- To speed up your searches.
- To recognise you when you return to our sites.
You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.
Please note that our advertisers and third parties to whom we provide links from our site may also use cookies, over which we have no control.
Where we store your personal data
The data that we collect from you is stored within the European Economic Area. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our sites, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our sites; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Uses made of the information
We use information held about you in the following ways:
- To ensure that content from our site
- is presented in the most effective manner for you and for your computer.
- To provide you with information, products or services that you request from us or, where you have consented to be contacted for such purposes, to provide you with information on products or services which we feel may interest you.
- To carry out our obligations arising from any contracts entered into between you and us.
- To allow you to participate in interactive features of our services, when you choose to do so.
- To notify you about changes to our services.
- To administer any berth holdings that you may have with us.
We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by post or telephone.
If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.
If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.
If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data.
Disclosure of your information
We may disclose your personal information to any member of our group, which means our subsidiaries, as defined in section 736 of the UK Companies Act 1985. As at January 2008, Premier Marinas Limited is the parent company of the Premier Marina Group which includes Premier Marinas (Gosport) Limited (company number 4988074), Premier Marinas (Brighton) Limited (company number 1234892), Premier Marinas (Falmouth) Limited (company number 1276741), Premier Marinas (Southsea) Limited (company number 4472483), Premier Marinas (Hamble) Limited (company number 304464), Premier Marinas (Eastbourne) Limited (company number 2742959) and Premier Yacht Sales Limited (company number 2137658).
We may disclose your personal information to third parties:
- In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
- If Premier Marinas Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
- If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our general website terms of use or terms of use of our Boats and Chandlery website and other agreements; or to protect the rights, property, or safety of Premier Marinas Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Your rights
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at:
- Swanwick Marinas, Swanwick, Southampton, Hampshire, SO31 1ZL; or
- office@premiermarinas.com including the word "unsubscribe" in the subject line.
Our sites may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Access to information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
Changes to our privacy policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.
Contact
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to: Premier Marinas Limited, Swanwick Marina, Swanwick, Southampton, SO31 1ZL or E-mail: becky.dawson@premiermarinas.com
