At Premier Marinas we take security seriously which means that we rarely suffer from crime on our sites. Our first line of protection against crime is of course our staff who are trained to be vigilant throughout their duties. On our larger marinas, in addition to our operational staff, we employ Marina Hosts whose job is to look after our customers and visitors and who regularly walk our pontoons, facilities, car parks and boatyards to ensure that our marinas and the boats in them remain secure. From early evening onward our night teams are responsible for security and they too regularly patrol their marinas.
Security measures across Premier’s marinas vary in accord with the circumstances on the site but all our marinas are protected by high-definition CCTV surveillance that is installed at main focal and access points. The CCTV is monitored by staff 24 hours a day, 7 days a week and in the case of our Solent marinas CCTV is also simultaneously monitored by staff at a partnered site.
On the majority of sites access to pontoons is controlled by bridgehead gates that are operated by electronic key fob access systems. Marina facilities are also protected from unlicensed use and damage through a fob or pin code controlled system. A number of Premier marinas also have site and car parking barriers in place to control overall access to the site and to ensure that dedicated berth holder car parking is respected. To find out more about the security on your home marina click on the appropriate link Eastbourne, Brighton, Chichester, Southsea, Port Solent, Gosport, Swanwick and Falmouth.
Alongside Premier’s own security measures Premier is also committed to supporting Project Kraken - a joint coastal crime prevention initiative that’s delivered by the National Crime Agency, Border Force and Police. This initiative encourages close and regular liaison between our marinas and the local Police force who look to both Premier and its customers to report security issues or suspicious situations. If you are at a Premier marina and you experience any of the situations described below we ask that the you report it immediately to either the marina team or call the local police on 101, or anonymously at Crimestoppers on 0800 555 111 quoting 'Kraken'.
What you should report to your Premier marina team or the Police – as appropriate
Project Kraken: “We want you to report any unusual or suspicious activity near the coastline and in maritime environments. This could include:
- Boats with names or identification numbers painted out, altered or erased.
- People or packages landed or disembarked from boats in unusual locations and transferred into waiting vehicles. Why are they suspicious? Note times, locations, descriptions of vessels, persons, including boat names, sail numbers, hull colours or other distinctive markings. If vehicles are seen note make, registration, colour and nationality.
- Boats moving late at night or early in the morning in suspicious circumstances, showing little or no navigational lighting or signalling to persons or vehicles ashore.
- Boats which may be overloaded, appear low in the water, contain people who do not appear to be able to handle the vessel or are inadequately dressed for the prevailing weather conditions.
- Boats containing people who appear to be engaged in unusual boat handling techniques such as recovering swimmers or divers from the water.
- Rigid inflatable boats moving at unusual times or seen in unusual locations and fitted with extra fuel tanks.
- Suspicious or unfamiliar persons seen in marinas or coastal areas carrying tools, paying attention to or taking photographs of vessels with high value items such as engines and electronic navigational equipment.
- Suspicious persons who ask questions about security procedures
- Suspicious vessels observed entering maritime restricted areas or seen in close proximity to large cargo or passenger vessels whilst underway or at anchor.
- Crew who show signs of nervousness or a lack of awareness of maritime protocols and customs.
- Vessels showing signs of unusual modification or minor damage.
- Increased activity at isolated coastal locations or at unusual times of the day.
- Any attempts to signal to vessels offshore or guide them into an unusual landfall.
How to make a report
If you see unusual or suspicious activity, report it to the marina team if appropriate or call the local police on 101, or anonymously to Crimestoppers on 0800 555 111 quoting 'Kraken'.
Record as much information as you can - the smallest detail could be significant. Do not take direct action against any individuals or groups.
If it is an emergency, call 999.