The position of Duty Manager has become available at Premier's Brighton Marina.
We are looking for an individual to be an ambassador of first-class customer service delivery, to be able to lead a team and show balanced decision making and problem solving abilities. This is a great opportunity to join a dedicated team at Premier’s largest marina.
The role of a Duty Manager is to:
• Assist the Marina Manager to manage the site in an efficient and safe manner in accordance with the company’s mission statement.
• Ensure the highest standards of customer service and facilities are not only maintained but also developed as required by the company.
• Perform the role of ‘Duty Manager’ on an agreed rotation basis.
• Promote and maximise the utilisation within the marina, ensuring and developing profitability from all income streams.
• Develop staff progression and communicate business changes.
The successful applicant should be able to demonstrate:
• A proven track record of leading, coaching and mentoring a team.
• The ability to delegate appropriately and to communicate effectively with different stakeholders.
• Experience of Environmental and Health & Safety management.
Previous experience in a similar role would be a major advantage but training, where required, will be given. In all cases we will support you to grow your skills and assist you to reach your potential.
The role will require flexibility with varying start and finish times during busy periods and will include weekend working and bank/public holidays as part of a shift rota. The Duty Manager role entails an ‘on call’ out of hour’s rota and the successful candidate must be able to attend the marina in the event of an emergency on their duty week.
Premier Marinas offers a competitive salary and pension, 24/7 access to an online GP, Private Medical Cover plus 25 days annual leave incl. additional birthday leave and other benefits, alongside training and development opportunities delivered through our dedicated online academy.
If you're passionate about being part of a team that is dedicated to delivering excellence in customer service and possess the skills and mindset we're looking for, we encourage you to apply.
If you’re excited about this role but your past experience doesn’t align perfectly, we encourage you to still apply. Full training can be provided, and you may be just the right candidate for this or for any other roles we have – apply today!
If you would like to be part of a team delivering excellent customer service and believe you have the key skills and knowledge required, please apply in writing to Tracey Jefkins, Head of HR, supported by a current CV and covering letter describing why you are applying for the role along with your salary expectation. Email address: careers@premiermarinas.com
Closing date for applications is: Friday 25th May
Following the closing date, successful applicants will be promptly contacted and invited for interviews within one week. Applicants must be eligible to work in the UK upon commencement. To learn more about how we handle applicant privacy, please refer to our Applicant Privacy Policy, available on our website.
We are firmly committed to fostering equality of opportunity for all staff and welcome applications from individuals of diverse backgrounds, irrespective of age, disability, gender, sexual orientation, pregnancy and maternity, race, religion, or belief, as well as marriage and civil partnerships. Join us in shaping a workplace that celebrates diversity and inclusivity.
