WORKING WITH PREMIER MARINAS
We embrace the concepts of team working to achieve high levels of productivity and quality standards through employees who think and act as part of management. We adopt an integrated management team approach, with problem solving and decision making being effected quickly at the lowest level and without undue bureaucracy.
To achieve this, we recognise the benefit derived from investing in people through training and development to constantly improve efficiency, productivity, quality and satisfaction in employment through a mutual recognition of each others' motivations and goals. Premier Marinas Limited has held the Investors in People accreditation since 2000.
All applications will be processed in line with our Applicant Privacy Notice.
View Premier Marinas Occupational Health & Safety Policy Statement
Customer Service Advisor - Sovereign Harbour, Eastbourne
The position of ‘Customer Service Advisor’ has become available at Premier Marinas’ Sovereign Harbour in Eastbourne. This is a great opportunity for a customer focused individual, with a flexible work ethic, to join a fast paced team on a busy marina in a great location.
Candidates must be able to demonstrate:
• Ability to understand and deliver excellent customer service
• A good understanding of enquiry and sales handling
• Ability to learn and use computer software systems
• “A can do” attitude and flexible approach to team work
Although this role will be primarily office based it will also include some outdoor working and the rota will provide for alternative weekends and some bank holidays. Experience and a knowledge of boating would be beneficial but not essential as training, where required, will be given.
If you would like to be part of a team delivering excellent customer service and believe you have the key skills and knowledge required please apply in writing to Tracey Jefkins, Head of HR, supported by a current CV and covering letter describing why you are applying for the role along with your salary expectation. Email address: email@example.com
Closing date for applications is 16th August 2020. Successful applicants will be contacted within 5 days of the closing date. Applicants must be eligible to work in the UK.
Marina Operative - Gosport Marina
Premier Marinas Ltd are seeking to recruit a customer focused, outgoing individual with a passion for delivering the highest level of customer service at our Gosport Marina. You will play a vital part in how we are viewed by berth holders and visitors to our site. You must have pride in yourself, the quality of your work and your place of work.
The role will be demanding at times and therefore the personal qualities we are looking for are:
• Strong & confident interpersonal skills
• Professional and friendly manner
• Ability and willingness to work on your own initiative and to be proactive
• Reliable with a strong sense of responsibility
• Calm, polite and able to work under pressure
• Comfortable working outside and near the water
You will be working as per the duty rota which will include working some weekends and bank holidays.
Previous experience of plant operation and boat handling would be a major advantage but training, where required, will be given. A full diving license is essential.
Applications should be made in writing with a covering letter explaining why you would be a suitable candidate, along with a current CV to Tracey Jefkins, Head of HR, Premier Marinas Ltd, Swanwick Marina, Southampton, SO31 1ZL or at firstname.lastname@example.org.
Duty Manager - Gosport Marina
Premier Marinas’ Gosport Marina, a 5 Gold Anchor accredited marina, is seeking to appoint a full time Duty Manager. This is a great opportunity to join a fast paced team on a busy marina in a great location within Portsmouth Harbour.
The role of a Duty Manager is to:
• Assist the Marina Manager to manage the site in an efficient and safe manner in accordance with the company’s mission statement
• Ensure the highest standards of customer service and facilities are not only maintained but also developed as required by the company
• Perform the role of ‘Duty Manager’ on an agreed rotation basis
• Promote and maximise the utilisation within the marina, ensuring and developing profitability from all income streams
• Develop staff progression and communicate business changes
The successful applicant should be an ambassador of first class customer service delivery, be able to lead a team and show balanced decision making and problem solving abilities. Health & Safety awareness and a knowledge of marina operations is desirable. The role requires some outside working assisting around the marina.
The role will require flexibility with varying start and finish times during busy periods and will include some weekend working and bank/public holidays as part of a shift rota. The Duty Manager role entails an ‘on call’ out of hour’s rota, the successful candidate must be able to attend the marina in the event of an incident or emergency.
If you would like to be part of a team delivering excellent customer service and believe you have the key skills and knowledge required please apply in writing to Tracey Jefkins, Head of HR, supported by a current CV and covering letter describing why you are applying for the role along with your salary expectation. Email address: email@example.com.