WORKING WITH PREMIER MARINAS
We embrace the concepts of team working to achieve high levels of productivity and quality standards through employees who think and act as part of management.
We adopt an integrated management team approach, with problem solving and decision making being effected quickly at the lowest level and without undue bureaucracy.
To achieve this, we recognise the benefit derived from investing in people through training and development to constantly improve efficiency, productivity, quality and satisfaction in employment through a mutual recognition of each others' motivations and goals. Premier Marinas Limited has held the Investors in People accreditation since 2000.
Lock Keeper vacancy at Chichester Marina
Chichester Marina has a vacancy for a Lock Keeper. The successful candidate will be joining a dedicated Team of individuals who work hard to provide the highest levels of customer service and satisfaction. The successful candidate must be able to demonstrate the following:
- Proven Customer service or customer facing experience
- Proven experience of boat knowledge, handling and or towing
- Must have a “nothing is too much trouble” attitude
- The ability to work alone and as part of a Team
- Be able to stay calm under pressure
- Must be computer literate and able to swim
- Local knowledge of the local Solent sailing area and cruising grounds would be an advantage
This Lock Keeper position works on a shift rota basis that is a mixture of days and nights which include weekends and Bank/Public Holidays. The successful candidate may be required to work at any of the Premier Marinas sites from time to time as required.
Applications should be sent in writing with a covering letter explaining why you would be a suitable candidate, along with a current CV to Mrs Tracey Jefkins, HR Manager, Head Office. Swanwick Marina, Southampton, SO31 1ZL. Closing date for applications is 8th May 2015. Successful applicants will be contacted within 7 days of the closing date.
Vacancies at Brighton Marina
Premier Marinas are currently recruiting for a number of full time positions and seasonal marina hosts. Brighton Marina is the UK’s largest marina. Premier are an Investor in People employer and offer excellent benefits such as Private Medical Insurance and Pension scheme subject to scheme rules.
To apply for either role, please send your CV and covering letter including your reasons for application and salary expectations to: Tracey Jefkins, Head of HR, via email: firstname.lastname@example.org
Please ensure you state which position you are applying for. Successful applicants will be contacted within two weeks of receiving your application. The closing date for applications is 30th April 2015
1, Maintenance Operative
This is an exciting opportunity for the successful applicant displaying transferable skills from a similar discipline such as fabricator, caretaker, facilities maintenance or general trades. Hours 08:00 – 16:30 Monday to Friday.
Duties will include: General repair and maintenance of marina pontoons, services and facilities.
Working with existing team members and gain intimate knowledge of the marina infrastructure.
Daily maintenance duties to pontoon infrastructure, mechanical systems, fixed plant, boatyard lifting equipment and general site repairs & maintenance.
Preventative maintenance schedule items including servicing, inspections and record keeping.
Ideal Candidates must demonstrate: Experience of Risk Assessments and Safe operating procedures in a harsh working environment. Practical experience in the following areas: Gas cutting, Basic woodwork, Plumbing, electrical and mechanical systems.
2, Experienced Industrial Painter/ Decorator.
The successful candidate will be responsible for maintaining the high standards of finish and cleanliness of all the company’s internal and external painted areas. Hours 08:00 – 16:30 Monday to Friday.
Duties will include: Painting and preparation of timber, masonry, and steelwork. Areas include, pontoons, facility buildings, plant, work boats and areas maintained by Premier Marinas such as the lock, some car parks and other buildings.
Ideal candidates will demonstrate: Suitable qualifications and experience. You will need to demonstrate knowledge and understanding of the appropriate products required to withstand the harsh marine.
3, Customer Service Advisor.
The successful candidate will join a small hard working team on the front desk at the UK’s largest marina. This is a customer facing role and the successful applicant will need excellent customer service skills with a “nothing is too much trouble” attitude. The role will require working some weekends and bank/public holidays as part of a shift rota.
Duties will include: The ability to sell annual berthing and boatyard services whilst undertaking administration duties. The role also requires occasional working outside serving fuel and assisting around the marina and lock area as and when required.
Ideal candidates will demonstrate: Applicants must be computer literate and a previous experience in a customer service role is essential. A knowledge of boats would be very desirable.
4, Seasonal Marina Hosts - May to October
Our Seasonal Marina Hosts supplement the full time team with all aspects of marina operations. Hours are set by a rota system covering between 06:00 and 23:00 7 days a week, including bank holidays.
Duties will include: Serving fuel and operating the lock gates. Meeting customers and visiting craft. Delivering the best customer service and experience with knowledge of the local area, knowledge of the marina facilities and services.
Ideal candidates will demonstrate: Customer service, attention to detail and resilience under pressure. Handling over 90 visiting craft in a day is not unusual in the summer months. Working outdoors in all weather conditions, answering radio communications and basic IT skills are all essential in this role. Hourly pay dependent on previous experience. Candidates must be able to commit to a minimum of 4 days per week and at least alternative weekends.
Vacancy at Swanwick Marina - Dockmaster
Swanwick Marina has recently undertaken a major redevelopment which has seen the implementation of a new boatyard facility with a full 7 days a week boatyard operation and a new Dry Stack storage facility. A vacancy has arisen and we are looking for an individual who has the necessary experience, passion and focus in providing excellent levels of customer service at what is Premier Marinas Flag ship site.
Dockmasters must be able to demonstrate an understanding of:
- Operation of Boatyard plant and equipment is desirable, but not essential.
- Boat driving/towing in and around the marina.
- Personal pride and passion for delivering outstanding levels of customer service.
- “A can do” attitude and flexible approach to team work.
- Problem solving skills.
- Ability to understand and deliver excellent customer service.
- Flexibility and adaptability to both marina and boatyard operations.
- Ability to learn and use Havenstar.
- The management of marina berths and the handling of money and recording data.
The role includes outdoor working in all weathers on a shift rota which will include some weekends, bank/public holidays and nights. The normal shift pattern will be 4 x 12 hours on and 4 x 12 hours off alternating between days and nights. Previous experience would be a major advantage but training, where required, will be given.
A full diving license is essential.
If you would like to be part of a team delivering excellent customer service and believe you have the key skills and knowledge required please apply in writing to Tracey Jefkins, HR Manager supported by a current CV and covering letter describing why you are applying for the role and your salary expectation. E-mail address email@example.com
Closing date for applications: Friday 15th May 2014. Successful applicants will be contacted and invited for interview within 1 week of the closing date.