WORKING WITH PREMIER MARINAS
We embrace the concepts of team working to achieve high levels of productivity and quality standards through employees who think and act as part of management. We adopt an integrated management team approach, with problem solving and decision making being effected quickly at the lowest level and without undue bureaucracy.
To achieve this, we recognise the benefit derived from investing in people through training and development to constantly improve efficiency, productivity, quality and satisfaction in employment through a mutual recognition of each others' motivations and goals. Premier Marinas Limited has held the Investors in People accreditation since 2000.
Brighton Marina - Customer Service Advisor – Fixed term 6 months
Premier Marinas are currently recruiting for a full time, 6 month fixed term Customer Service Advisor at Brighton Marina. Brighton Marina is the UK’s largest marina with 1,600 berths. Premier are an Investor in People employer and offer excellent benefits. To apply, please send your CV and covering letter including your reasons for application to: Tracey Jefkins, Head of HR, via email: firstname.lastname@example.org
The successful candidate will join a small hard working team on the front desk at the UK’s largest marina. This is a customer facing role and the successful applicant will need excellent customer service skills with a “nothing is too much trouble” attitude. The role will require working some weekends and bank/public holidays as part of a shift rota.
Duties will include: The ability to sell annual berthing and boatyard services, call handling, face to face customer liaison, processing payments and answering general enquiries. The role also requires occasional working outside and assisting around the marina and lock area as and when required.
Applicants must be computer literate and a previous experience in a customer service role is essential. A knowledge of boats would be very desirable. Closing date 31st August 2016. Successful candidates will be contacted within 2 weeks of the closing date.
Head Office - PA / Office Manager
An exciting opportunity has arisen for a confident, organised and assertive candidate as Premier Marinas are seeking to appoint a PA/Office Manager at their Head Office at Swanwick Marina. The successful candidate will be required to provide comprehensive support to CEO and ad hoc support to the team of Directors and Managers at HO. You will also be responsible for a multitude of tasks and be the go to person for a number of people. Duties include:
- Management of Staff uniform for the group
- Meeting and greeting visitors and setting up meeting rooms, organising refreshments
- Dealing with facilities issues
- Dealing with suppliers for uniforms, stationery, postal services
- Negotiating new contracts for stationery etc.
- First point of contact for all visitors and calls to HO
The successful applicant will need excellent time management skills and the ability to manage multiple tasks and projects simultaneously. Strong communication skills, the ability to work under pressure and possess a 'Can do' attitude. Essential knowledge of IT and a good aptitude in all MS office applications (Outlook, Word, Excel, PowerPoint) are also required.
Applications, enclosing a full CV and covering letter stating why you are applying for the role and your salary expectation should be sent prior to the closing date of 5th September 2016 to:
Mrs Tracey Jefkins, Head of HR, Premier Marinas Ltd, Swanwick Marina, Southampton, SO31 1ZL or by e-mail to email@example.com
Digital & Marketing Executive - Head Office
We are currently seeking a Marketing Exectuve to join our busy marketing department based at Swanwick Marina on the River Hamble.
The marketing team’s role is to assist Premier’s marinas in the acquisition and retention of customers via effective and cost efficient marketing and communication campaigns. As part of this team you will assist in all aspects of our marketing activity but particularly in the execution of the company’s online communications. To this end, you will:
- assist with the compilation of electronic communication campaigns, working with email and SMS marketing software
- maintain and develop Premier Marinas’ social media sites
- routinely audit website content and make updates using a content management system
- help to organise, promote boat shows and marina events
- assist in developing Premier Marinas’ marina guides including promoting advertising space to support production of the guides
- help ensure customer data security is maintained
Applicants for the role must have excellent communication skills and a proven track record in social media. You should also be proactive, flexible and have the ability to fit in with a small team dedicated to offering an excellent service. The following qualifications and experience would also be advantageous:
- English A Level
- A degree in Business Studies, Marketing, PR or English
- A good understanding of digital marketing; a basic knowledge of HTML would be useful
- 1-2 year’s marketing or communications experience
To apply for this role, please send your CV and a covering letter describing your core skills and salary expectations to firstname.lastname@example.org