Are you an accurate administrator, confident communicating with customers and keen to learn fast in a marina environment?
Conwy Marina is looking for a Boatcare Service Coordinator to join our friendly team. This is a busy office-based role that suits someone who is an accurate administrator, enjoys customer contact and works well both independently and as part of a small, supportive and friendly team.
Conwy Marina is part of Boatfolk Marinas and the wider Premier Marina Group. We pride ourselves on delivering a great experience for our customers and maintaining high safety and cleanliness standards across the site. You will play an active part in that from day one, working as part of a team delivering exemplary standards of boat servicing.
What we’re looking for
We’d love to hear from you if you are:
- A friendly and supportive team player with a positive mindset, ‘can do’ and flexible approach and confident communicator.
- Reliable, adaptable and keen to learn new skills with good attention to detail.
- Calm under pressure with a positive, problem-solving approach.
- Knowledge of marina and boatyard operations desirable.
What the role involves
As a Boatcare Service Coordinator, you will be responsible for the day-to-day administrative function of the Boatcare repairs team. This includes supporting the Boatcare Manager with customer enquiries and quotations for vessel refit, repair and maintenance and accurate and timely management of the service ledger including the credit control function.
What we offer
As part of the Boatfolk Marinas team, you’ll enjoy:
• On-the-job training and development opportunities
• Competitive pay and contributory company pension scheme
• Equivalent to 29 days annual leave (including bank holidays)
• Discounts on Berthing and Boatyard services
• Access to an online GP service, 7 days a week
• Free onsite parking
• A range of other employee benefits including a Health Cash Plan, Cycle to Work scheme, Employee Assistance Programme and Life Insurance.
If you’re enthusiastic about the role but don’t meet every requirement, we encourage you to apply - you might be exactly who we’re looking for.
Our commitment to diversity.
We believe that diversity makes us stronger. We will treat all applicants equally and with respect irrespective of their age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
How to apply
Please send your application to Oliver Whitmore, Boatcare Manager at oliverw@boatcare.co.uk including:
• Your CV
• A covering letter explaining why you’re applying and your salary
expectations
Proof of eligibility to work in the UK will be required at the start of your contract. Our Applicant Privacy Notice is available on our website.
Application deadline: Sunday 22nd February 2026 (we reserve the right to appoint before the closing date). Successful applicants will be invited to interview.
