Duty Manager

Premier Marinas is seeking to appoint a Duty Manager to be based at our Swanwick Marina on the stunning River Hamble.

We are looking for an individual to be an ambassador of first-class customer service delivery, to be able to lead a team and show balanced decision making and problem solving abilities. This is a great opportunity to join a dedicated team at this busy site on the River Hamble.

The role of a Duty Manager is to:

• Assist the General Manager to manage the site in an efficient and safe manner in accordance with the company's mission statement.
• Ensure the highest standards of customer service and facilities are not only maintained but also developed as required by the company.
• Perform the role of 'Duty Manager' on an agreed rotation basis.
• Promote and maximise the utilisation within the marina, ensuring and developing profitability from all income streams.
• Develop staff progression and communicate business changes.
• Develop key relationships with on-site tenants.

The successful applicant should be able to demonstrate:

• A proven track record of leading, coaching and mentoring a team.
• The ability to delegate appropriately and to communicate effectively with different stakeholders.
• Experience of Environmental and Health & Safety management.

Previous experience in a similar role is essential for this busy role. A full UK driving licence is required.

The role will require flexibility with varying start and finish times during busy periods and will include weekend working and bank/public holidays as part of a shift rota. The role entails an 'on call' out of hour's rota and the successful candidate must be able to attend the marina in the event of an emergency on their duty week.