Are you a dynamic and customer-focused professional with a passion for delivering exceptional customer service? We manage successful serviced office buildings and are seeking a talented individual to join our team at Trafalgar Wharf.
We are looking for an individual who has previous customer service experience ideally with property experience. This role will include providing excellent customer service to clients and visitors whilst undertaking many admin functions including co-ordinating lease agreements, renewals, terminations and property tours whilst working closely with the management team to maximise occupancy rates.
Some marketing knowledge would be an asset as you would be required to assist, develop and execute digital marketing campaigns across various platforms, including social media, email, and online advertising to enhance centre visibility and attract new clients. You will also be required to conduct regular inspections of the buildings highlighting any areas which require attention and co-ordinating with contractors to carry out any works required.
Qualifications and skills:
- Excellent interpersonal and communication skills
- Strong organisational abilities with attention to detail
- Customer-focused mindset with a dedication to providing excellent customer service
- Proficient in office software and administrative tasks
- Previous experience in a customer service
Previous experience in a similar role would be a major advantage but training, where required, will be given. In all cases we will support you to grow your skills and assist you to reach your potential.
This role is full time working onsite from Monday to Friday.
Premier Marinas offers a competitive salary and pension, 24/7 access to an online GP, Private Medical Cover plus 25 days annual leave incl. additional birthday leave and other benefits, alongside training and development opportunities delivered through our dedicated online academy.
If you’re excited about this role but your past experience doesn’t align perfectly, we encourage you to still apply. Full training can be provided, and you may be just the right candidate for this or for any other roles we have – apply today!
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We believe that diverse talent makes us stronger and are proud to be an ‘Investors in People’ accredited organisation.
Applicants must be eligible to work in the UK. Our Applicant Privacy Policy is available on our website.
Successful applicants will be contacted within two weeks of the closing date. We reserve the right to appoint prior to the closing date should a suitable candidate be found.
